Frequently Asked Questions
Are lusent fragrances genderless?
Yes. Each lusent fragrance is designed for modern men and women, with a refined, genderless character.
When will my order arrive?
Orders are usually dispatched within two business days. Delivery times vary by destination and shipping method.
How should I store my perfume?
Store perfume away from direct sunlight, heat, and humidity. Keep the bottle closed between wears.
Can I return my fragrance?
We accept returns on eligible, unopened products. Please review our Returns & Refunds policy for complete details.
How can I contact lusent?
We welcome fragrance questions. Contact us through our form, and our team will be pleased to assist.